FREE Managed Account Migration Service
Our Managed Migration Service makes it easy to move your hosting and email to us We love it when clients take that step to move their web hosting over to our network and we know...
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Our Managed Migration Service makes it easy to move your hosting and email to us
We love it when clients take that step to move their web hosting over to our network and we know you will never take that decision lightly. We wanted to assure you that when you move to us we will fully manage your data migration into our network for you and ensure on a best effort basis that your websites work as they did on the old server.
Here’s what you can expect when you reach out to us for a data migration::
What does it cost?
We try to keep data migration into us free of cost for the majority of clients
Sometimes where the technician time needed to complete the migration is more than average we may need to levy a small charge but we will always agree this in advance with you and explain to you why. cPanel to cPanel migrations are always free of charge. Where your current hosting provider does not use cPanel then the migration is a manual one. We need to backup the databases and the web files and restore them manually.
Email migrations can be a little more complex. We need to use a process called ‘IMAP Sync’ to copy these emails and this can be a labour intensive process. Again we’ll always try to do this free of cost but where clients have many email accounts we may need to levy a small charge. As with the websites we will always agree this with you in advance.
What if it doesn’t work out?
It’s rare that a client needs to leave us or that a client moving into us finds their website does not work. If for any reason your new hosting account does not work out we will give you a 100% immediate refund with no questions asked and absolutely never any hard feelings. This promise is available within the first 28 days following migration.
Double Pay – NO WAY!
We understand moving to us will mean you may need to have 2 hosting accounts for a short period of time. For this reason we will credit your account with up to 14 days of free time once your migration completes to compensate you for having to pay for our service and the service you are leaving. To get your free time following a successful migration just pop a helpdesk ticket in and our accounting team will add 14 days credit.
How do I get started?
Easy! Talk to our friendly sales team today and we can help you get started. Just visit our website: https://blog.bigwetfish.hosting and click the live chat option at the bottom right and ask to speak to someone in the sales team.
We’re pleased to announce the launch of our long awaited new website which has been tweaked to better serve you.. We invite you to visit the website and explore what’s new. As...